Concerned about your SMT shipment status with Southwestern Motor Transport tracking? Use the PRO number you received from SMT and check the shipment status online.
How to Track SMT Shipment?
Southwestern Motor Transport tracking is possible in three different ways: online shipment tracking, calling the customer care, or sending an email to the SMT customer support team.
- Use the below tracking form
- Enter your SMTL PRO number
- Click on Submit button
- Get all the shipment updates
Another way to track Southwestern Motor Transport is to contact the customer support team at 800-531-5354. Provide the SMTLPRO number, and they will update you with the shipment status.
Write to SMT at Custserv@smtl.com, and the support team will reply to you with Southwestern Motor Transport tracking details.
Information You Can Check
You can track a shipment with Southwestern Motor Transport and find below detail:
- Current location
- Transit status
- Estimated delivery date
- History of stops or scans
How to Find Your SMT Tracking Number?
After booking a shipment with SMT, you will get a PRO number on the bill of lading/ shipping receipt. Use the PRO number to check your shipment status.
Common Tracking Issues
- Incorrect shipment status: Shipment showing a wrong location or delivery stage. Contact the customer support team or email at Custserv@smtl.com.
- Missing scans: Packages did not go through scanning at a few checkpoints.
- System downtime: Tracking portals or apps temporarily go offline. Reach out to the customer support team.
- Data mismatch: The entered tracking number doesn’t match the records. Cross-check your tracking number.
- Lost freight: Shipment not updated after pickup. Call the customer support team.
About Southwestern Motor Transport
Southwestern Motor Transport is a family-owned freight transportation and logistics company. It was founded in 1930 and headquartered in San Antonio, Texas. The company initially was a regional carrier but later became a trusted freight and logistics service provider in the U.S., Mexico, and Canada. SMT is known for its reliable delivery, advanced tracking technology, and strong safety standards. Services they offer:
- Less than truckload shipping
- Truckload services
- Expedited shipping
- Distribution and consolidation
- Cross-border services
- Smart technology tools
How to Contact Southwestern Motor Transport?
You can contact Southwestern Motor Transport directly by calling 800-531-5354. The support team will assist you with all the shipment-related issues. You can also send an email to the company at Custserv@smtl.com to solve any queries.
FAQs of SMT
What are the different types of services that SMT provides?
Southwestern Motor Transport provides:
- LTL (Less-Than-Truckload) shipping
- Truckload (Full Truckload) services
- Expedited shipping (Wing Express)
- Distribution and consolidation
- Cross-border transport
- Shipment tracking
Can I track my SMT shipment with the PRO number?
Yes, track your shipment and related updates online using the PRO number provided while booking. Use your PRO number on the SMT’s tracking portal to find the details.
What is a PRO number?
It is a unique tracking number generated and assigned for every shipment by SMT. You can check the location of your freight with the number.
What if I don’t get any updates on my shipment?
In that case, contact the SMT customer support team at 800-531-5354. You can write to them at custserv@smtl.com or reach out with the website contact form.